FINDER Support is available Monday to Friday, 8:30 AM to 5:00 PM Eastern Standard Time, excluding holidays.
Your agency FINDER® admin can assist with password resets, permission settings, training, and more. For other questions, please view the topics on our FAQ page.
FINDER Parser Upgrade - LAW ENFORCEMENT ONLY
SCHEDULE FINDER PARSER UPGRADE
Please complete this form to schedule your FINDER parser upgrade.
What to Expect: -No disruptions in using the FINDER platform. -Some agencies may temporarily notice legacy data missing in FINDER until the re-upload process completes. This is expected and will resolve automatically. -We will need your assistance to log us into the parser machine for approximately three (3) hours on day one, and then periodically every few days until the process is complete.
Required fields are marked with an asterisk*
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