Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Customer Support
  1. Customer Support
  2. Vetted Service Request

Vetted Service Request

  • Vetted Technical Support

    Submit a request or report a problem.

Required fields are marked with an asterisk*

Customer Name

Phone Number

Drag and drop files, paste screenshots, or browse

Please provide address of equipment. GPS Equipment

Shipping Address

Please enter product category of equipment

Powered by Jira Service Management
{"xsrfToken":"2822b4f49b10d13eb33e979bac2cbb1e010affdb_lout","branding":{"id":"51","key":"vst2","name":"Vetted Service Request","portalBaseUrl":"/servicedesk/customer/portal/51","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/51/7","theme":{"headerBGColor":"#06101a","headerLinkColor":"#ffffff","headerLinkHoverColor":"#11273d","headerLinkHoverBGColor":"#11273d","headerBadgeColor":"#11273d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/16afe956-8207-4d1a-8105-0094fb3a9290/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZGY1M2E1OS1iYmJkLTQ2YTUtODdlMi1hZTk4ZTIyYzdkNTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE2YWZlOTU2LTgyMDctNGQxYS04MTA1LTAwOTRmYjNhOTI5MCI6WyJyZWFkIl19LCJleHAiOjE3NzM1NTAyNzUsIm5iZiI6MTc3MzU0OTY3NX0.B1ro_QTSJzsLLOmAUW8blGTcuD8gXTgJXfol2nnBke8&client=bdf53a59-bbbd-46a5-87e2-ae98e22c7d54&mode=fit","logoId":"16afe956-8207-4d1a-8105-0094fb3a9290","isLogoAvailable":true,"helpCenterTitle":"Welcome to the customer support portal","sharedPortalName":"Customer Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the customer support portal","sharedPortalName":"Customer Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00273e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6ee42513-52a6-4d7b-968f-85dfb3f6fc17/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZGY1M2E1OS1iYmJkLTQ2YTUtODdlMi1hZTk4ZTIyYzdkNTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZlZTQyNTEzLTUyYTYtNGQ3Yi05NjhmLTg1ZGZiM2Y2ZmMxNyI6WyJyZWFkIl19LCJleHAiOjE3NzM1NTAyNzUsIm5iZiI6MTc3MzU0OTY3NX0.yO2dYmbAwqK5ma6WtkfwF9g18m5c4VBPC4MRDcbPRvU&client=bdf53a59-bbbd-46a5-87e2-ae98e22c7d54&height=300&mode=fit","bannerMediaApiFileId":"6ee42513-52a6-4d7b-968f-85dfb3f6fc17","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"51","key":"vst2","projectId":10563,"serviceDeskId":51,"name":"Vetted Service Request","description":"","portalBaseUrl":"/servicedesk/customer/portal/51","reqTypes":[{"id":"10779","name":"Vetted Technical Support","descriptionHtml":"","callToAction":"Vetted Technical Support","introHtml":"<p>Submit a request or report a problem.</p>","icon":10303,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[74],"key":""}],"reqGroups":[{"id":74,"name":"Vetted Service Tickets"}],"orderMapping":{"72":[10779],"74":[10779]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":51,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VSR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZGY1M2E1OS1iYmJkLTQ2YTUtODdlMi1hZTk4ZTIyYzdkNTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTYzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM1NTA4NzUsIm5iZiI6MTc3MzU0OTY3NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.kM7o-7oyuQpfHhQQBXealUJ7AgB0Mb3ZHFCCrfCGUi4","targetCollection":"upload-project-10563","endpointUrl":"https://api.media.atlassian.com","clientId":"bdf53a59-bbbd-46a5-87e2-ae98e22c7d54","tokenDurationInMins":20}},"reqCreate":{"id":10779,"projectId":10563,"issueType":{"id":"10779","name":"Vetted Technical Support"},"form":{"name":"Vetted Technical Support","descriptionHtml":"","callToAction":"Vetted Technical Support","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10303,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10604","fieldConfigId":"11139","label":"Customer Name","description":"Customer Name","descriptionHtml":"<p>Customer Name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10606","fieldConfigId":"11141","label":"Phone Number","description":"Phone Number","descriptionHtml":"<p>Phone Number</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10608","fieldConfigId":"11143","label":"Email","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10607","fieldConfigId":"11142","label":"Vin Number","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10609","fieldConfigId":"11144","label":"Site Location Address","description":"Please provide address of equipment. GPS Equipment","descriptionHtml":"<p>Please provide address of equipment. GPS Equipment</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10614","fieldConfigId":"11149","label":"Shipping Address","description":"Shipping Address","descriptionHtml":"<p>Shipping Address</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10867","fieldConfigId":"11467","label":"Product Category","description":"Please enter product category of equipment","descriptionHtml":"<p>Please enter product category of equipment</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10974","label":"LPR TRAILER","selected":false,"children":[]},{"value":"10975","label":"FIXED LPR","selected":false,"children":[]},{"value":"10976","label":"ORV TRAILER","selected":false,"children":[]},{"value":"10977","label":"SURVEILLANCE TRAILER","selected":false,"children":[]},{"value":"10978","label":"CCTV","selected":false,"children":[]},{"value":"10979","label":"MOBILE LPR","selected":false,"children":[]},{"value":"10980","label":"MESSAGE BOARD","selected":false,"children":[]},{"value":"10981","label":"SOFTWARE","selected":false,"children":[]}]},{"fieldType":"multiuserpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:servicedesk-approvers-list","fieldId":"customfield_10603","fieldConfigId":"11138","label":"Approved","description":"","descriptionHtml":"","required":false,"displayed":false,"defaultList":[],"presetValues":[],"defaultListAsJson":"[]","autoCompleteUrl":"https://vettedsolution.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10603&showAvatar=true&query="},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10703","fieldConfigId":"11237","label":"Wanco Warranty? ","description":"If yes is selected then the Wanco Warranty Claim form will need to be completed and attached.","descriptionHtml":"<p>If yes is selected then the Wanco Warranty Claim form will need to be completed and attached.</p>","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10802","label":"YES","selected":false,"children":[]},{"value":"10803","label":"NO","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10702","fieldConfigId":"11236","label":"Hardware that has failed","description":"Hardware that was replaced.","descriptionHtml":"<p>Hardware that was replaced.</p>","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10788","label":"Pepwave","selected":false,"children":[]},{"value":"10789","label":"Tycon","selected":false,"children":[]},{"value":"10790","label":"Sierra Wireless","selected":false,"children":[]},{"value":"10791","label":"Craddle Point","selected":false,"children":[]},{"value":"10792","label":"Charge Controller 24v","selected":false,"children":[]},{"value":"10793","label":"Charge Controller 12v","selected":false,"children":[]},{"value":"10794","label":"DC to DC converter","selected":false,"children":[]},{"value":"10795","label":"AC to DC converter","selected":false,"children":[]},{"value":"10796","label":"Wireless Radio","selected":false,"children":[]},{"value":"10797","label":"VLP","selected":false,"children":[]},{"value":"10799","label":"Neosus PC","selected":false,"children":[]},{"value":"10800","label":"Meanwell Power supply","selected":false,"children":[]},{"value":"10809","label":"Cerbo GX-S","selected":false,"children":[]},{"value":"10810","label":"BMV W/ Shunt","selected":false,"children":[]},{"value":"10811","label":"Smart Battery Protect","selected":false,"children":[]},{"value":"10812","label":"120AC to 24DC Power Supply","selected":false,"children":[]},{"value":"10813","label":"Switch (POE)","selected":false,"children":[]},{"value":"10814","label":"Nuc 10","selected":false,"children":[]},{"value":"10815","label":"Nuc 11","selected":false,"children":[]},{"value":"10816","label":"Nuc 12","selected":false,"children":[]},{"value":"10817","label":"Nuc 13","selected":false,"children":[]},{"value":"10818","label":" Xenarc Monitor","selected":false,"children":[]},{"value":"10819","label":"USB HUB for trailer W/ Tablet ","selected":false,"children":[]},{"value":"10820","label":"Xenarc Display Cable Dongle","selected":false,"children":[]},{"value":"10821","label":"Power Cable for Xenarc Monitor","selected":false,"children":[]},{"value":"10822","label":"Tablet dock that replaces Vigilant dock","selected":false,"children":[]},{"value":"10823","label":"Vigilant Dock","selected":false,"children":[]},{"value":"10824","label":"GPS 18x Receiver with USB connection","selected":false,"children":[]},{"value":"10825","label":"Hard Drive","selected":false,"children":[]},{"value":"10826","label":"Keyboard","selected":false,"children":[]},{"value":"10827","label":"VLP Power supply","selected":false,"children":[]},{"value":"10828","label":"L5F","selected":false,"children":[]},{"value":"10829","label":"Q1700","selected":false,"children":[]},{"value":"10830","label":"Reaper HD","selected":false,"children":[]},{"value":"10831","label":"Reaper XD","selected":false,"children":[]},{"value":"10832","label":"CCTV camera - Axis","selected":false,"children":[]},{"value":"10833","label":"POE injector","selected":false,"children":[]},{"value":"10834","label":"Server","selected":false,"children":[]},{"value":"10835","label":"Solar Panel","selected":false,"children":[]},{"value":"10836","label":"12v Battery","selected":false,"children":[]},{"value":"10837","label":"Vigilant Camera Cable","selected":false,"children":[]},{"value":"10838","label":"Victron Cable","selected":false,"children":[]},{"value":"10839","label":"Passive POE converter","selected":false,"children":[]},{"value":"10840","label":"Wanco Part","selected":false,"children":[]},{"value":"10842","label":"Fuse","selected":false,"children":[]},{"value":"10982","label":"SIM CARD","selected":false,"children":[]},{"value":"10983","label":"CCTV CAMERA CABLE","selected":false,"children":[]},{"value":"11106","label":"NVR","selected":false,"children":[]},{"value":"11238","label":"CCTV Camera - Avigilon","selected":false,"children":[]},{"value":"11337","label":"Power Max Battery Charger","selected":false,"children":[]},{"value":"11469","label":"Trailer Fan","selected":false,"children":[]},{"value":"11470","label":"Enclosure Fan","selected":false,"children":[]}]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10704","fieldConfigId":"11238","label":"Service / Support / RMA","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10804","label":"Service","selected":false,"children":[]},{"value":"10805","label":"Support","selected":false,"children":[]},{"value":"10806","label":"RMA","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10705","fieldConfigId":"11239","label":"Billable or Not? ","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10807","label":"YES","selected":false,"children":[]},{"value":"10808","label":"NO","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10602","fieldConfigId":"11137","label":"Warranty Status","description":"This is the warranty status of the Ticket","descriptionHtml":"<p>This is the warranty status of the Ticket</p>","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10647","label":"No Warranty ","selected":false,"children":[]},{"value":"10646","label":"Labor Only","selected":false,"children":[]},{"value":"10645","label":"Hardware Warranty","selected":false,"children":[]},{"value":"10644","label":"Labor and Hardware Warranty","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10006","label":"Blocker","selected":false,"children":[]},{"value":"10001","label":"CRITICAL","selected":false,"children":[]},{"value":"10002","label":"HIGH","selected":true,"children":[]},{"value":"10003","label":"MEDIUM","selected":false,"children":[]},{"value":"10004","label":"LOW","selected":false,"children":[]},{"value":"10005","label":"COMPLETE","selected":false,"children":[]},{"value":"10000","label":"HOLD","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_11381","fieldConfigId":"12048","label":"Cost Center","description":"Select the cost center for time tracking and payroll allocation. \n\nVetted Security Solution = VSS\nFinder = F\nSaferspeeds = SS\nMillenium = M\nSigilite = S","descriptionHtml":"<p>Select the cost center for time tracking and payroll allocation.</p>\n<p>Vetted Security Solution = VSS<br> Finder = F<br> Saferspeeds = SS<br> Millenium = M<br> Sigilite = S</p>","required":false,"displayed":false,"presetValues":[],"values":[{"value":"11543","label":"VSS-R&D","selected":false,"children":[]},{"value":"11579","label":"VSS-Oper","selected":false,"children":[]},{"value":"11583","label":"VSS-Prod","selected":false,"children":[]},{"value":"11587","label":"VSS-Dev","selected":false,"children":[]},{"value":"11591","label":"VSS-VSR","selected":true,"children":[]},{"value":"11628","label":"VSS-Accounting","selected":false,"children":[]},{"value":"11629","label":"VSS-Inventory","selected":false,"children":[]},{"value":"11630","label":"VSS-Engineering","selected":false,"children":[]},{"value":"11631","label":"VSS-HR","selected":false,"children":[]},{"value":"11632","label":"VSS-IT","selected":false,"children":[]},{"value":"11633","label":"VSS-Sales","selected":false,"children":[]},{"value":"11634","label":"VSS-MKTG","selected":false,"children":[]},{"value":"11636","label":"VSS-OpsAdmin","selected":false,"children":[]},{"value":"11635","label":"VSS-ProductionAdmin","selected":false,"children":[]},{"value":"11637","label":"VSS-Admin","selected":false,"children":[]},{"value":"11544","label":"F-R&D","selected":false,"children":[]},{"value":"11580","label":"F-Oper","selected":false,"children":[]},{"value":"11584","label":"F-Prod","selected":false,"children":[]},{"value":"11588","label":"F-Dev","selected":false,"children":[]},{"value":"11592","label":"F-ST","selected":false,"children":[]},{"value":"11638","label":"F-Accounting","selected":false,"children":[]},{"value":"11639","label":"F-Inventory","selected":false,"children":[]},{"value":"11640","label":"F-Engineering","selected":false,"children":[]},{"value":"11641","label":"F-HR","selected":false,"children":[]},{"value":"11642","label":"F-IT","selected":false,"children":[]},{"value":"11643","label":"F-Sales","selected":false,"children":[]},{"value":"11644","label":"F-MKTG","selected":false,"children":[]},{"value":"11645","label":"F-ProductionAdmin","selected":false,"children":[]},{"value":"11646","label":"F-OpsAdmin","selected":false,"children":[]},{"value":"11647","label":"F-Admin","selected":false,"children":[]},{"value":"11545","label":"SS-R&D","selected":false,"children":[]},{"value":"11581","label":"SS-Oper","selected":false,"children":[]},{"value":"11585","label":"SS-Prod","selected":false,"children":[]},{"value":"11589","label":"SS-Dev","selected":false,"children":[]},{"value":"11593","label":"SS-ST","selected":false,"children":[]},{"value":"11648","label":"SS-Accounting","selected":false,"children":[]},{"value":"11649","label":"SS-Inventory","selected":false,"children":[]},{"value":"11650","label":"SS-Engineering","selected":false,"children":[]},{"value":"11651","label":"SS-HR","selected":false,"children":[]},{"value":"11652","label":"SS-IT","selected":false,"children":[]},{"value":"11653","label":"SS-Sales","selected":false,"children":[]},{"value":"11654","label":"SS-MKTG","selected":false,"children":[]},{"value":"11655","label":"SS-ProductionAdmin","selected":false,"children":[]},{"value":"11656","label":"SS-OpsAdmin","selected":false,"children":[]},{"value":"11657","label":"SS-Admin","selected":false,"children":[]},{"value":"11546","label":"M-R&D","selected":false,"children":[]},{"value":"11582","label":"M-Oper","selected":false,"children":[]},{"value":"11586","label":"M-Prod","selected":false,"children":[]},{"value":"11590","label":"M-Dev","selected":false,"children":[]},{"value":"11594","label":"M-ST","selected":false,"children":[]},{"value":"11658","label":"M-Accounting","selected":false,"children":[]},{"value":"11659","label":"M-Inventory","selected":false,"children":[]},{"value":"11660","label":"M-Engineering","selected":false,"children":[]},{"value":"11661","label":"M-HR","selected":false,"children":[]},{"value":"11662","label":"M-IT","selected":false,"children":[]},{"value":"11663","label":"M-Sales","selected":false,"children":[]},{"value":"11664","label":"M-MKTG","selected":false,"children":[]},{"value":"11665","label":"M-ProductionAdmin","selected":false,"children":[]},{"value":"11666","label":"M-OpsAdmin","selected":false,"children":[]},{"value":"11667","label":"M-Admin","selected":false,"children":[]},{"value":"11808","label":"S-R&D","selected":false,"children":[]},{"value":"11809","label":"S-Oper","selected":false,"children":[]},{"value":"11810","label":"S-Prod","selected":false,"children":[]},{"value":"11811","label":"S-Dev","selected":false,"children":[]},{"value":"11812","label":"S-ST","selected":false,"children":[]},{"value":"11813","label":"S-Accounting","selected":false,"children":[]},{"value":"11814","label":"S-Inventory","selected":false,"children":[]},{"value":"11815","label":"S-Engineering","selected":false,"children":[]},{"value":"11816","label":"S-HR","selected":false,"children":[]},{"value":"11817","label":"S-IT","selected":false,"children":[]},{"value":"11818","label":"S-Sales","selected":false,"children":[]},{"value":"11819","label":"S-MKTG","selected":false,"children":[]},{"value":"11820","label":"S-ProductionAdmin","selected":false,"children":[]},{"value":"11821","label":"S-OpsAdmin","selected":false,"children":[]},{"value":"11822","label":"S-Admin","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/51/create/10779","requestValidateBaseUrl":"/servicedesk/customer/portal/51/validate/10779","calendarParams":{"firstDay":0,"date":"2026-03-15T00:41:15-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZGY1M2E1OS1iYmJkLTQ2YTUtODdlMi1hZTk4ZTIyYzdkNTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTYzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM1NTA4NzUsIm5iZiI6MTc3MzU0OTY3NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.kM7o-7oyuQpfHhQQBXealUJ7AgB0Mb3ZHFCCrfCGUi4","targetCollection":"upload-project-10563","endpointUrl":"https://api.media.atlassian.com","clientId":"bdf53a59-bbbd-46a5-87e2-ae98e22c7d54","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=vettedsolution","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2822b4f49b10d13eb33e979bac2cbb1e010affdb_lout","baseUrl":"https://vettedsolution.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://vettedsolution.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bdf53a59-bbbd-46a5-87e2-ae98e22c7d54","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"25e361cb87cd4805ac06a71f1540ca72","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://vettedsolution.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}