{"xsrfToken":"72f68460c04d745c638258962f5db8862bd73b9a_lout","branding":{"id":"8","key":"csb","name":"CBP Service Board","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/16afe956-8207-4d1a-8105-0094fb3a9290/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZGY1M2E1OS1iYmJkLTQ2YTUtODdlMi1hZTk4ZTIyYzdkNTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE2YWZlOTU2LTgyMDctNGQxYS04MTA1LTAwOTRmYjNhOTI5MCI6WyJyZWFkIl19LCJleHAiOjE3NDM0NjA5NDIsIm5iZiI6MTc0MzQ2MDM0Mn0.tpBXM4fnjh_0ZFQRrTlA9qGzmKjgKMNOZjYJJNfAzLI&client=bdf53a59-bbbd-46a5-87e2-ae98e22c7d54&mode=fit","logoId":"16afe956-8207-4d1a-8105-0094fb3a9290","isLogoAvailable":true,"helpCenterTitle":"Welcome to the customer support portal","sharedPortalName":"Customer Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the customer support portal","sharedPortalName":"Customer Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00273e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6ee42513-52a6-4d7b-968f-85dfb3f6fc17/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZGY1M2E1OS1iYmJkLTQ2YTUtODdlMi1hZTk4ZTIyYzdkNTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZlZTQyNTEzLTUyYTYtNGQ3Yi05NjhmLTg1ZGZiM2Y2ZmMxNyI6WyJyZWFkIl19LCJleHAiOjE3NDM0NjA5NDIsIm5iZiI6MTc0MzQ2MDM0Mn0.0DKWlTyJhzdlhrcpEMkUUr1A8yfWpuvsdVTfbHXUlWk&client=bdf53a59-bbbd-46a5-87e2-ae98e22c7d54&height=300&mode=fit","bannerMediaApiFileId":"6ee42513-52a6-4d7b-968f-85dfb3f6fc17","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"csb","projectId":10114,"serviceDeskId":8,"name":"CBP Service Board","description":"<p>Welcome! You can raise a request for CBP Service Board using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"82","name":"Account Management","descriptionHtml":"","callToAction":"Account Management","introHtml":"<p>Need assistance logging into TAS/LEARN/CDMS/CDFS? Select this to request assistance.</p>","icon":10579,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10579","groups":[21],"key":""},{"id":"83","name":"CCTV and Surveillance Work","descriptionHtml":"","callToAction":"CCTV and Surveillance Work","introHtml":"<p>Need assistance with Avigilon, CCTV, or Surveillance Cameras? Select this to request assistance</p>","icon":10573,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10573","groups":[21],"key":""},{"id":"85","name":"LPR Technical Support","descriptionHtml":"","callToAction":"LPR Technical Support","introHtml":"<p>Need help with installing, configuring, or troubleshooting a License Plate Reader system? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[21],"key":""},{"id":"86","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[21],"key":""},{"id":"165","name":"Tech Alert Technical support","descriptionHtml":"","callToAction":"Tech Alert Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10503,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[21],"key":""},{"id":"88","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"89","name":"Product Trial Question","descriptionHtml":"","callToAction":"Product Trial Question","introHtml":"","icon":10492,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"90","name":"Sales, License & Billing Questions","descriptionHtml":"","callToAction":"Sales, License & Billing Questions","introHtml":"","icon":10483,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"91","name":"Suggest Improvements","descriptionHtml":"","callToAction":"Suggest Improvements","introHtml":"","icon":10498,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"176","name":"Test","descriptionHtml":"","callToAction":"Test","introHtml":"<p>Test</p>","icon":10511,"iconUrl":"https://vettedsolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"General"}],"orderMapping":{"21":[165,82,83,85,86]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FSB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZGY1M2E1OS1iYmJkLTQ2YTUtODdlMi1hZTk4ZTIyYzdkNTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDExNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0NjE1NDIsIm5iZiI6MTc0MzQ2MDM0Mn0.WJBUAPMB73Bg2le27cqchMF4LqNPKIi7XDX8EZjdeFE","targetCollection":"upload-project-10114","endpointUrl":"https://api.media.atlassian.com","clientId":"bdf53a59-bbbd-46a5-87e2-ae98e22c7d54","tokenDurationInMins":20}},"sharedPortal":{"name":"Customer Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://vettedsolution.atlassian.net/wiki","kbLinkDomainURLs":["https://vettedsolution.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}